Privacy Policy

Real Canadian Supplements (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in-store or online.

Please read this policy carefully. By using our website or purchasing from us, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

This includes information that can identify you directly, such as:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party processors)
Order history

1.2 Automatically Collected Information

When you browse our site, we may automatically collect:

IP address
Device type
Browser type
Pages visited
Time spent on pages
Cookies and tracking data

1.3 Optional Information

If provided by you voluntarily:

Fitness goals
Supplement preferences
Product reviews
Communication preferences

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping updates and customer support
Improve our website, services, and product selection
Personalize your shopping experience
Send promotions, special offers, and updates (only if you opt-in)
Prevent fraudulent activity and maintain site security

Comply with Canadian legal requirements

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary:

3.1 Service Providers

Such as:

Payment processors
Shipping/courier services
Website hosting and analytics providers

These parties access information strictly to perform services on our behalf and are required to protect your data.

3.2 Legal Compliance

Your information may be disclosed if required to:

Respond to legal requests
Comply with government regulations
Prevent fraud or protect our rights

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, including:

Remembering your preferences
Keeping items in your cart
Analyzing website traffic
Improving our marketing efforts

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Protection & Security

We take reasonable measures to safeguard your personal information:

Secure sockets layer (SSL) encryption
Protected databases
Restricted access to personal data
Regular website security monitoring

However, no online method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under Canadian Privacy Law

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion (where permitted by law)
Withdraw consent for marketing communications
Ask how your data is being used

To request changes, contact us at:
📧 realcanadiansupplements@gmail.com
📞 587-888-6788

7. Email & SMS Marketing Consent

If you subscribe to our newsletter or enter your contact details for offers, you give us permission to send promotional messages.
You may opt out at any time by clicking “Unsubscribe” or replying STOP for SMS.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

9. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact us:

Real Canadian Supplements
4250 109 Avenue NE, Unit 3135, Calgary, AB
hello@realcanadiansupplements.ca
📞 587-888-6788